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Your Questions Answered

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Your Questions Answered

There is a lot of information here and you should read this to have a good understanding of the contest. If you have any questions they are almost certainly answered here. If not, use the contact link at the bottom of this page for support.
Q: When can I enter?
A: The 2022 contest is now open for entries.
Get updates and the latest news on Facebook or Twitter or or Instagram.

Q: How can I enter?
A: The entry form is here. After you submit a song you will be able to see it confirmed in your own personal song dashboard and follow its progress live in the event as it continues through the judging stages.

Q: What is the entry fee?
A: This year is our 21st Birthday Year and the entry fee is only £15 per song entry - exactly the same fee we charged when the contest launched twenty one years ago with The BRIT Trust charity (think BRIT Awards) to discover, encourage and support new songwriting talent. This fee has been kept low for this reason and it even includes free entry into other international events. The UKSC also donates part of every entry fee to the Music Aid Foundation programs so when you enter songs in this event you directly support good causes and charities.


Q: What is The BRITS connection?
A:
The UK Songwriting  Contest was founded in association with The BRIT Trust (The BRIT Awards charity) with finals judging at The BRIT School (whose graduates include Adele and Amy Winehouse) and winners recorded at The BRIT Studio as a main prize. Look out for exciting news about The UKSC and The BRIT School and BRIT Studio in the near future. The UKSC Songwriting Awards also joins with The British Songwriting Awards with websites at britsong.com and britsong.co.uk

Q: What is the ISAs international event I see on the entry form?
A:
All entrants have the option to enter their song in the International Songwriting Awards - the ISAs. This is a respected music industry peer recognition and benefit event that raises funds for Music Aid International Foundation causes. We offer an option to submit your UKSC entry to that event. Results are decided by the ISA Academy panels and producers together with our own judges and public voting. There is more information on The ISAs website and also in your submissions dashboard.

Q: What is the Commonwealth Song Contest connection?
A:
The UKSC is official entry management partner of The Commonwealth Song Contest.
The CSC also accepts entries from non-Commonwealth countries this year to support the theme of "Peace Between Nations". Every song submitted to the UKSC in April and May receives FREE ENTRY in this event to show our support ($30 value). See full details on the Commonwealth Song Contest website.

Q: What is the Lyricist Of The Year Awards?
A:
Every lyric of every song in every category entered this yeara receives FREE entry in the Lyricist Of The Year Awards event. Check the LOTY awards website for details.


Q: What do the different Star Ratings and Awards mean?
A:
All songs receive a rating of One to Five Stars. All songs also receive an Award position. The highest rated songs are considered for semi finalist, finalist and winner places. These two levels of feedback, star rating and award level, provide a very useful way to compare your song´s rating and award with other song entries. A detailed description of the awards levels is provided to all entrants in their song dashboards. Three stars is regarded as an average score and indicates that the songwriters have genuine songwriting ability and skill and the song is of a competent standard. A score of Four or Five Stars is a very good result and shows a strong understanding of songwriting, and an above average level of songwriting ability and skill. Five Star songs are considered for semi finalist, finalist and winner places. When results for songs are announced in your dashboard you will also see a detailed explanation in your scores there.


Q: What happens after I enter?
Your entry is first processed and checked, and then it is passed on to the judges. Songs are very carefully examined and rated by judges. At the first stage of judging all songs are rated on a five star system and then passed on to the next stage. At the next judging stage the Semi Finalists are selected from the songs with the highest star rating. If you are selected as a Semi Finalist you will see a notification in your Song Dashboard when this decision is made. Songs that do not reach the Semi Finals receive awards ranging from Participant, to Songwriter, to Commended and Highly Commended Entry to Special Mention. At the next judging stage Finalists are chosen from the Semi Finalists. When the contest closes for entries all the Finalists in each category are examined again in great depth by more judging panels and thee Category Winners are selected. Panel judges at this stage include past winners and celebrity judges. Full results are announced after the contest closes and personalized Certificates are issued to contestants for every song. Music Videos are made of the winning songs. Winners are contacted individually. A free SongU membership will be given to all entrants. Those who chose the International option will have their songs included in The International event. During the contest updates appear in your dashboard. Please make sure the email address in your dashboard profile is always correct and up to date. You can contact the contest at any time using the contact form link at the bottom of this page. Frequent updates are added to our main Facebook Page, the Facebook UKSC Community Group and to Twitter and Instagram. As an entrant you are invited to join the exclusive and private UKSC Community Group and network and collaborate with other songwriter there. Announcements are made at our YouTube Channel so please subscribe there and turn on notifications to receive updates and hear winning songs. We announce judges star ratings and confirmed Semi Finalist positions during the course of the event, so the earlier you enter the earlier you will see your ratings and know where you are in the event.


Q: Can I enter the same song in more than one category?
A: Yes you can. If you think that your song has a chance of being rated more highly, or winning or being selected as a finalist in more than one category you may also enter it in those categories. For example you might enter a song in the Pop category and also enter the lyric separately in the Lyrics Only category. You might decide to enter it in another category, for example Love Songs or Adult Contemporary or Rock, where you feel it has a good chance of doing well. Each of these different category entries is charged a separate entry fee, and each will be treated and judged independently and separately in each category by different judges and panels and will be competing with different songs in each category.


 Q: Why are there different Session Deadlines?
We divide the entry process into different entry sessions, each with its own deadline. It does not matter which session you enter - it is all the same contest. The advantage of entering in an earlier session is that you have results earlier, get your judges Star Rating earlier, and will see if you have made it into the semi finals earlier - very soon after that session closes. You can enter songs in all sessions. You can also enter a reworked version of the same song again in a later session to see if it gets a higher rating. We have sessions because we understand that it is frustrating to wait a long time for feedback, different sessions means that songwriters do not have to wait a long time until the end of the contest for star ratings and other feedback. They will have this quickly.

Q: Does someone really listen to my track or read my Lyrics entry?
A:
Absolutely! Yes! Every song entry, at every stage of judging, from preliminary to finals, is examined by experienced songwriters and musicians with extensive music production and music industry knowledge. Unlike the other contests the UKSC never, and we mean NEVER, uses general office staff, friends or students to screen songs. At the finals stages songs are often "deconstructed" and examined very closely and in detail and sometimes played by our judges and producers on keyboards and guitars to hear them as a composition without any production. Lyrics Only entries are examined very carefully to see how they work with different types of melody, structure, musical approaches and genres.
This deconsruction process was introduced by BRIT Award winning UKSC judge SImon Ellis in 2010 and continues to this day.

Q: Where is my Dashboard to track and check my entries?
A: You can see all your entries with full details in your personal Submissions Dashboard.


Q: What are the UKSC Awards and Certificates?
A:
The award levels range from UKSC Participant to Winner. Everyone who enters receives a UKSC Certificate. The entries that do not make it to the Semi Finals stage will receive a Participant, Songwriter, Commended Entry, Higher Commended Entry or Special Mention Award Certificate. Those top songs that get to the Semi Finals will receive a Semi Finalist Award Certificate. Those that progess even further and are selected for the Finals will receive a Finalist Award Certificate. All category winners will receive a Winner Certificate.

Q: Do I get a song critique for my entry?
A: No. It is clearly stated in the contest rules and terms that the UKSC provides the judges´s star rating for every song entered in the competition. In addition, a position level is also awarded for every song, and a personal UKSC Award Certificate is also issued for each and every song entry. The UKSC is the only contest in the world that provides such detailed and transparent levels of feedback for every single song entered. The UKSC does not provide individual critiques or analyses of each song. This would be impossible to provide with our low entry fee.
We may provide this as a separate add-on service in the future if many people ask for this, but to do this well, and we would insist on doing it well, would be expensive and would require a separate large additional fee.

Q: I do not live in the UK - can I enter the UK Songwriting Contest?
A: Yes. This is an international event open to all songwriters regardless of nationality and country of residence. Everyone has the opportunity to showcase work to the music industry with this event. The UKSC is popular throughout the world and receives entries from over 80 countries. If you do not live in the UK this is an opportunity to showcase your songs to the music industry in London and also to our international judges and contacts. Many non-UK entries and writers have had international success.

Q: I can't sing. Can I get other people to sing and play my song?
A:
 Yes. This is very common. Many entrants use other singers and musicians to perform their song - especially if they are not confident about their own voice or playing abilities. The only category where you must sing your own song yourself is the singer/songwriter category. Vocals are not judged in all other categories. If you sing yourself on your entry it is important to be able to hold the melody at least well enough for the judges to hear the correct melody as you intended, but it is not important to have a "good" voice. Your voice is not judged - only the song is judged. If you win a production prize and do not want to sing we will supply world class musicians and vocalists to perform your song for you.

Q: I am not sure what category my song fits into.
A: See the Song Categories page for details and descriptions of each category. Pick the category that most suits your entry. If you think your song could equally suit more than one category you could choose the category that most closely describes your song or enter the song in more than one category. Many people enter the same song in more than one category. Please note that it is not usually possible to change the category after entry so be careful with your choice.


Q: How do I pay the entry fee?
A:
 You can use any debit or credit card or pay with PayPal. The fee is in £ GBP Pounds Sterling. If you are using a different currency it will appear in your statement in your own local currency at the current exchange rate.


Q: Judging: Does the quality of my recording or production make a difference?
A:
No. The recording quality, performance, vocals and production etc are not judged. (An exception is the Singer/Songwriter category where vocal performance, but not production, is also judged together with the songwriting as one package. Also sometimes in Electronic/Dance the production forms part of the composition and in these cases they must be included in the judging). Our judges are very experienced and they can immediately hear the difference between a good song and a good production. Some successful entries are well produced while others are very simple basic home recordings. Many winners and finalists in the contest have been only a single voice singing over a simple piano or acoustic guitar backing. Acapella entries - just a vocal line with no music backing - have also won. A Lyrics Only entry was awarded the Overall Winner of the contest in 2007. One past Love Songs winner "Together" is a beautiful and tender song that is so badly recorded it is very difficult to hear - but it still won! A good production will make your song sound better, but our judges always concentrate on the songwriting. UKSC judge Richard Niles has said that he likes to hear a basic demo with no more than a single voice and a single instrument and no effects because he can then easily imagine how he would produce it and arrange it. And at the finals stage songs may be "deconstructed", taken apart and played on a piano and sung, to examine the basics of the song in its simplest form. This is a practice that was introduced into the contest by BRIT Award winning UKSC judge Simon Ellis in 2010 and we have been doing this every year since then. Often you will hear a winning song that is well produced, but these songs would still have won with a very basic recording as it is the song that is being judged. Also please note that many of the winning songs on our websites and elsewhere on the web are not the original demo entries: for example Emma Fitzsimons´ winning song Follow The Rainbow was judged on a very simple one-take live acoustic recording and not the very professional produced version you can hear on our websites; the professional version of Sempre Vicino on YouTube by The Canadian Tenors is a cover of the winning song and not the original demo entry; the winning pop song What Love Is you may have heard was re-recorded by UKSC judge and top producer Stuart Epps who liked the song so much during the judging that he offered to work with the writer on a new recording; the Olympic Theme winning song you hear was recorded, produced and promoted internationally by top Juno Award winning producer Mel Shaw after it won the contest and covered by a dozen different artists. The version you hear is not always the original entry.

Q: My demo is very simple and basic. Does it really have a chance?
A: Yes! It has exactly the same chance as any professionally produced entry. We cannot stress this enough! You will see that both the 2019 and the 2020 Singer Songwriter winners for example were recorded on a mobile phone in one take with just an acoustic guitar and no effects or production (see our UKSC YouTube Channel). There are many examples of this. Very basic simple recordings are fine for this contest and we encourage this. If your song is recorded on an old cassette tape recorder or a mobile phone in one take it will have exactly the same chance as a professional and expensive studio entry. A strong composition will be noticed immediately by the judges - regardless of production. The judges are experts and this is their job! Listen for example to the past Love Songs winner "Together". It is so badly recorded that it is very difficult to even hear the song at all, but it won the category because it is a very well written song. There are many other examples of poorly recorded winning and finalist songs. Many entries are recorded on mobile phones. One young winner entered a one-take simple web cam recording of her singing with an acoustic guitar and she went on to work with top Emmy and Grammy award winning producer Kipper Eldridge in his studio as part of her USKC prize. It may sometimes seem, when listening to past winners, that many winners and finalist songs are well produced but we guarantee that the judges are not paying attention to this and they only judge the song and songwriting. If you could hear all the finalists and semi finalists you would know that many of them are very poorly recorded. Many professional and well produced songs do not get high star ratings or reach the semi finals. Also, remember that song entries are often played live and sung with a piano or guitar during the final judging stages to hear them without the the production. It is ALWAYS the songwriting that is being judged, not the production. Read the sections elsewhere on this page about judging for more info.

Q: I cannot sing. What happens if I win a studio production prize?
A:
In years when a studio production prize is offered this includes musicians and vocalists who will record a professional production of the song at a professional studio. Many writer's who enter this contest cannot sing well, or cannot sing at all, so we take care of this for you if you win this prize and we provide vocalists. Of course you are welcome to sing on the track yourself if you wish.

Q: I have no backing track - only a vocal. What category would I submit this song in?
A: You should enter this in the same category that you would enter it if it had a musical backing. For example if it is a rock song enter it in Rock. If you see it as a Pop song enter it in Pop etc. We receive many entries without backing tracks (acappella) and there have been acapella winners with no musical backing. A good voice is not necessary or important as the judges do not judge the singing ability, they only judge the songwriting. So don't worry if your singing is not great. There have been many very successful accapella entries over the years including some winners (eg in 2021) and many finalists.

Q: I write lyrics and not music. Does my Lyrics Only entry have the same chance as audio entries?
A:
Yes. All Lyrics Only entries receive the same detailed judging as all other category entries and they have the same chance of winning the contest and becoming an overall winner. In 2020 the Overall Grand Prize Winner was a Lyrics entry and this has also happened in previous years and Lyrics Only category winner Susan Muranty is now a UKSC judge. We welcome and encourage Lyricists to enter this event. More details...

Q: Can songs have more than one writer?
A:
Yes. If there is more than one writer all co writers should be listed on the entry form in the "Written By:" area, with each name separated by a space and a slash like this - Name One / Name Two / Name Three etc. An image search on the web will show many examples of co-writers UKSC Certificates. Co-writers' names will appear on certificates and in results exactly as listed. See the Contest Rules for more details about co-writers.

Q: Is there a maximum length or time limit for each song?
A:
 No. Unlike other contests we do not impose a time limit on each song. Most songs entered are between 3 to 5 minutes long but songs may be of any length and we do not want to interfere with your creativity by setting a time limit.

Q: Do I need to add the lyrics when I enter a recording?
A:
 No. This is optional but there is a space to add lyrics on the entry form if you wish to.


Q: Why do all the winning songs have videos?
A: This is because we make a video of your song if you win. Entries are judged on audio only (or Lyrics Only in the case of lyrics entries) and we make videos for the results announcements.
Most recorded entries are submitted as MP3 files or as links to online audio tracks.

Q: Should I register copyright in my song before I enter it in the UKSC?
A:
No. This is not necessary and you can be sure that your song is completely safe with us. We even officially register your song for you if you are a category winner before we promote it to others to be extra safe. Under international law you own the copyright in your song from the moment you write it and there is no need to officially register your work. There is a good explanation of song copyright law at SongCopyright.org (this is where we, and many others in the industry, register copyrights).

Q: Can I change my song entry, or entry details, after submission?
No. It is not possible to change entries after submission - as stated in the contest rules. When songs arrive they are sent to the relevant judging panels to go through various levels of judging. If a song is changed after submission all earlier judges opinions, notes and scores become invalid and useless to later judges and judging panels as they will refer to a different version of the song. Also changing songs, lyrics, recordings, titles etc after submission can cause administration and entry tracking problems that could lead to mistakes and errors in the tracking, scoring and judging of songs.

Q: Can I enter another, newer version of a song I that have already entered this year?
A: Yes. You can enter a newer version of the same song in the same year, but please title it as Version 2, or V2 or even give it a completely different title so that the admin system does not get confused. And remember, if the composition itself has not changed very much between versions or you have only changed the recording quality or production etc it is very possible that you will get the same score for both versions so please be aware of this.


Q: What file types are accepted?
A:
 We only accept MP3 audio files. 

Q: What is an MP3?
A: An MP3 is an audio file. MP3s are encoded to reduce their file size without sacrificing quality. A 3 minute song in MP3 format is typically around 3mb in size and has nearly the same sound quality as an uncompressed CD track which would require a 30mb file. The fact that the song is 1/10th the file size without drastic reduction in quality is what makes MP3s so popular for downloading on the internet and sending by email. It is the industry standard.

Q: How large should the MP3 file be?
A: Typically, one minute of song equals about 1mb. So a 3 minute song will usually be araound 3MB. Our upload system allows files up to 12MB to give you plenty of room.

Q: Can I use a song from a CD?
A: Yes. But you must first import the song from the CD into your computer (a process called "Ripping") and then convert it to MP3 format. This is very simple and you probably have everything you need on your computer so it shouldn't require the purchase of any new hardware or software. There is a lot of free information on how to do this online.

Q: My track is online. Can I link to this?
A: Yes. You can enter it as a song link, instead of uploading an MP3. The track should be publically available - ie it should not be private or on a site where payment, log in or membership is required. NOTE: We do not recommend linking to songs on a platform that has a sample of the song but requires payment or membership to hear the full track as judges may only listen to the sample in this case.

Q: I have a video version of my song. Can I enter this?
A: Yes. You can enter it as a music video by submitting a link to the video, instead of uploading an MP3. In this case the video will not be judged as a visual video, and only the audio track will be judged. You can also enter this in the Music Video Category where the video itself, together with the song, will both be judged together. If you have a very strong video that you are proud of we recommend that you enter it in both the Music Video Categoy and also in a separate song style category. For more information see the How To Enter page.

Q: Is there a minimum age restriction?
A: No, there is no minimum age restriction for writers.

Q: I write lyrics and do not compose music, can I enter my lyric?
A: Yes you can. There is a "Lyrics Only" category for this. See Song Categories.

Q: How do I enter the Lyrics Only Category?
A: There is a special entry form for lyricists and Lyrics Only entries - just cut and paste your lyrics into the Lyrics Form and submit. It is very quick and easy. Lyrics must be in the english language.

Q: I write instrumentals, can I still enter?
A: Yes you can. There is an "Instrumental" category for this. See Song Categories.

Q: Is there any censorship? I am worried that my lyrics contain a swear word.
A: No. There is no censorship and no restrictions on the type of language used.

Q: There is a musical or lyrical reference or sample in my entry. Can I still enter it?
A: If your song contains a musical reference or an element of another musical work, or a sample from another song, or a lyric from an out-of-copyright traditional poem etc AND this is made clear to us on entry, we will accept the entry - but the unoriginal part will not be judged. Only the original part of the composition, the part that you wrote yourself, will be judged. You must not attempt to pass off another person´s work as your own work. If in doubt contact us before entry.

Q: Who are the judges?
A: All UKSC judges, including the preliminary stages judges, are experienced, successful and dedicated musicians, producers and songwriters. The finalist stage judges change each year and are chosen each year from those listed on the judges page on this website. Over the years the contest has worked with judges from some of the most respected names and organisations in the international music industry such as The BRIT Trust, The BRIT School, The BRIT Studio, The Guild of International Songwriters and Composers, the BBC, Music Aid International and others as well as top producers, musical directors and music industry executives, experienced and successful songwriters, engineers, music journalists and authors. We also have past UKSC winners as judges including the successful UK singer songwriter Katie Kittermaster and mega selling, chart topping songwriter Belle Humble. Each year we call on some of our large pool of experts and professionals to help with the judging. Our judges have included successful past UKSC Winners, Multi Platinum #1 hit songwriters such as Shelly Peiken (Christina Aguileira, Miley Cyrus, Ronan Keating, Backstreet Boys, Meat Loaf and many more), well known producer, musical director, author and Doctor of Music Richard Niles (Take That, Paul McCartney, Kylie Minogue and many others), the internationally renowned British producer Stuart Epps (Elton John, Oasis, Robbie Williams and many others), in previous years we have worked with the chart topping songwriter and songwriting coach Mark Cawley and Sting's producer and Grammy and Emmy Award winner Kipper Eldridge, top BRIT Award winning producer and songwriter Simon Ellis (also Britney Spears' musical director), the international award winning singer/songwriter and successful country artist and CMA award winner Lucie Diamond, and UKSC winner Natalie Chua (signed by Simon Cowell and received a Platinum Album Award). See The Judges Page for more details. These and other respected judges of this high standard help to select the winners.

Q: I would like to submit 6 songs for the contest. How much does it cost?
A: The cost is still only £15 per entry. So six entries will cost £90. NOTE: If the same song is entered in more than one category each different category entry is charged and treated and judged as a separate song entry.

Q: I did not get a reply to my email or contact form enquiry. Why?
A: We reply to every email and every contact form enquiry. If you did not see our reply it is almost always because it is in your spam/junk/bulk folder or it was blocked by your email account provider or you made a mistake typing your email address on the contact form - our reply cannot be delivered to you if you gave us an incorrect address.

Q: Will I still own all the rights to my song after I have entered it in the contest?
A: Yes. Absolutely. You continue to own ALL the rights in your song. Entering the UKSC has no effect on your copyright ownership.

Q: Can I enter a song that is already in another contest? Or already published?
A: Yes. You can enter your song if it has already been entered in this contest or in a different contest or has been published.

Q: When do I get my SongU prize?
A: Everyone who enters will be given special links and codes to claim the SongU songwriting courses and membership after the close of the contest using the contact email address supplied on the entry form. The link will alaso be in youur song dashboard. The SongU.com prize will not be available if you are already a current SongU member at that time. IMPORTANT: At that time check your spam folder in case emails go there. You must notify us as soon as possible if you do not see this email after the contest closes as there is usually a deadline for claiming these prizes. You cab also see updates regarding prizes in your
personal Submissions Dashboard.


Q: I did not receive a prizes email or results announcement email. Why?
A:  We have no control over emails after they are sent. These emails may have been blocked, or sent to a spam folder and have now been automatically deleted, or your account was over briefly over its limit and our email was rejected, or you have a spam filter system in place that requires a response from the sender (we do not respond to these requests), or they were missed by you and deleted by accident. There are many reasons why people sometimes do not see or receive emails. Please ensure that your email accounts are set to accept mail from us. If you are sure that there is an error please email us or use the contact form and we will look into this. To make sure you don't miss anything we strongly recommend that you Like and follow us at Facebook or join our Community Group there and set to "Get Notifications" , and follow us on Twitter and Instagram and regularly check the website for updates. You can also add your email to our news updates on the News Page to receive news items and important announcements about dates and prizes etc.


Q: Why did several songs I entered all receive the same rating?
A: It can happen that a bunch of songs from the same writer might all receive the same star rating and we understand that this can be frustrating, especially if you believe some are better than others. This was not an issue with the old score 10 point system, but the newer Star Rating system has only five clear and easy to understand levels. Let´s imagine you had several entries that all received four stars: The essential thing to take from this is that they were all considered by the judges to be above average, and better than 3 Star entries - but none of them were thought to be at the very highest 5 star level, or considered ready for selections panels for semi finals places. This is useful information, as it gives a very clear indication of where those songs are positioned. We understand that it might be frustrating to have a number of songs marked at the same level, especially as the judges would tell you that some were slightly better than others, but with the star rating system they might all fall within the same 4 star range and it is not possible to show very subtle and slight variations between songs using this system. Essentially in this example those small variations were not enough to make any serious big difference. You can be sure that if the variation between your songs is enough to make a real difference to their assessment, at a professional level, they will certainly receive different Star Ratings.


Q: Why did the same song I entered in two different years receive a different rating each time?
A: A different scoring system was used before 2020 and this explains the difference seen between scores from before and after that year. In the new system Five Stars is the highest star rating and this is considered a very good score showing professional songwriting standard. The new system is explained here on the website. All five star songs are considered for semi finalist positions. At this stage a number of things eg the category chosen, the other songs entered in that year, different judges opinions etc can all play a role in the final position awarded so you may see differences in positions and scores from one year to another for the same song. In some cases a song may receive a higher score on a second entry - there have been winners that were finalist the year before for example. In other casess it may sometime receive a very slighty lower score seond time round depending on the above mentioned factors.

Q: Where is my entry confirmation email?
A:
Confirmation emails are always sent, but sometimes they can take a while to arrive. Please wait before you contact us and always check the bulk/spam folder and also make sure your email account is not over its limit. The most common reason that people do not see a confirmation email is that the email was marked as spam by the entrant's email account. The second most common reason is that the entrant made a mistake typing their email address on the entry form - always make sure you have typed your email address correctly before submitting and that you check the correct email account. The easiest and quickest way to check if your entry is confirmed is to look in your
personal song Submissions Dashboard. This is updated immediately your song entry is officially confirmed.


QUESTION STILL NOT ANSWERED? Fill out our online contact form but please first make sure that your question is not answered above before contacting us.
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